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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tina Hancock

Tina Hancock

March 28, 2025

5  out of  5
rating by Tina Hancock
"Easy to speak with. Answered in a timely manner and made sure to send me all my information on my coverage.cant ask for much more. Very appreof their time and help."
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Kayla Smith

March 28, 2025

5  out of  5
rating by Kayla Smith
"Very helpful every time !!"
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Robert Thornton

March 26, 2025

5  out of  5
rating by Robert Thornton
"Love miss Shirley she's the best ."
We responded:
"Robert, thank you for your sweet words! Shirley truly is a gem! Her commitment to our insureds truly makes a difference, and it's wonderful to know that you feel that way too. If you ever need anything or have more feedback to share, we’re all ears! - Team SQ :) "
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Scott Owens

March 24, 2025

5  out of  5
rating by Scott Owens
"I recently moved to the area and found Shirley Quattlebaum State Farm Insurance to cover my home and auto. Shirley, Katie and Anna have been incredibly helpful throughout my entire process of relocation. The kindness and timely professionalism of this agency has been genuine and refreshing. I'm very appreciative and highly recommend this agency."
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Crystal Wright

March 21, 2025

5  out of  5
rating by Crystal Wright
"Sarah always goes above & beyond anytime we need something. This office is always great to deal with."
We responded:
"Crystal, we appreciate your feedback on your interaction with our office. Sarah truly embodies our commitment to exceptional service, and it’s fantastic to know that you find our office such a pleasure to work with. If there’s anything else we can assist you with, now or in the future, please don’t hesitate to let us know. We’re here for you and look forward to continuing to meet your needs! - Team SQ :) "
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Anita Nelson

March 21, 2025

5  out of  5
rating by Anita Nelson
"Elizabeth was so helpful! She answered all my questions, figured out what I needed & got it handled very efficiently."
We responded:
"Anita, thank you for sharing your experience with Elizabeth. She truly has a gift for providing top-notch customer service. We are truly blessed to have her on our team! If you ever find yourself with more questions or needs, don’t hesitate to reach out—Elizabeth and the team are always here to help! - SQ :) "
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Megan Schifanella

March 20, 2025

5  out of  5
rating by Megan Schifanella
"Sarah did an amazing job with helping me! She explained everything and the benefits of each thing with a full breakdown. She’s amazing!!"
We responded:
"Megan, it’s fantastic to know that Sarah took the time to explain everything thoroughly and break down the benefits for you. We believe that clear communication and personalized support are key to a great experience, and it sounds like Sarah truly exemplified those values. She is amazing, isn't she? We are lucky to have her! Your feedback means a lot to us, and we will make sure to share your kind words with her. If you have any further questions or if there’s anything else we can do to assist you, please don’t hesitate to reach out. We’re here to help and look forward to the opportunity to serve you again in the future! - Team SQ :) "
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Ashley Dover

March 14, 2025

5  out of  5
rating by Ashley Dover
"Chris at the front desk was able to assist me during my entire visit! I went in to change a few things on my policy and was already dreading the amount of time from my day it was going to take away. To my surprise, Chris at the front desk was not only able to complete my payment he was able to assist me in comparing pricing as well. He was knowledgeable and answered all my questions and the only one he wasn’t able to answer, was humble enough to immediately go and find out the right answer instead of just blowing a bunch of hot air. Great job today Chris!"
We responded:
"Hi Ashley, Wow! Thank you so much for your fantastic review! I’m so glad to hear that Chris was able to make your visit a positive one. He is truly a gem on our team, and your kind words about his helpfulness and knowledge mean the world to us. I know that dealing with policy changes can be a bit daunting, and it's wonderful to hear that Chris not only made the process easier for you but also took the time to ensure you had all the accurate information you needed. His commitment to finding the right answers and providing genuine assistance is exactly what we strive for. We’re grateful for customers like you. If you ever have more questions or need support in the future, please don’t hesitate to reach out. We’re always here. Best, SQ"
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Tracie Daniel

March 11, 2025

5  out of  5
rating by Tracie Daniel
"I've checked with several insurances but State farm had everything I needed and an awesome quote!"
We responded:
"Tracie, thank you for sharing your experience with our office! We are so happy to hear that you found everything you were looking for with State Farm and received a fantastic quote. We're here to support you, so please don't hesitate to reach out to us if you need anything. - Team SQ :)"
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Preston G Dew

March 11, 2025

5  out of  5
rating by Preston G Dew
"Ana was professional, prompt, and courteous. Ana followed up on my claim, letting me know where we were and any additional information that was required to complete my claim. I have been insured by State Farm for 50 years. If you are in need of insurance of all types, then I think you will find Shirley Quattlebaum's agency top of the line. Excellent customer service with a smile."
We responded:
"Greg, we are so happy to know that Ana has provided you with outstanding service and kept you informed throughout your claim. She is always on top of her game when it comes to claims and we are very lucky to have her! ( we will be sure to pass this message along to her!) Your loyalty to State Farm for 50 years and counting means a lot to us, and we appreciate your recommendation of Shirley Quattlebaum's agency. We're always here to help so don't hesitate to reach out to us if you ever need assistance. - Team SQ :) "
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Kellie Travers

March 8, 2025

5  out of  5
rating by Kellie Travers
"Excellent customer service! Chris is an asset to your company. I switched insurance today so I can’t comment on the insurance aspect just yet, but 5 stars to Chris."
We responded:
"Kellie, thank you for taking the time to leave such a wonderful review! We are ecstatic to hear that Chris was able to provide you with exceptional service. He is a real asset to our team! We appreciate your trust in us as you make your insurance decision, and we’re here to help with any questions you may have moving forward. - Team SQ :) "
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David Shaddix

February 28, 2025

5  out of  5
rating by David Shaddix
"Easy to deal with always courteous One phone call and it’s taken care of. Shirley has a great staff helping her. She now has everything I own insured"
We responded:
"David, I am truly blessed to have this wonderful staff in office, and I will definitely pass along your kind words to my team. I'm thrilled to hear that you found us easy to deal with and that we provided you with excellent service. It's our priority to ensure that everything is taken care of to provide you a peace of mind, and we appreciate your trust in us for your insurance needs. If you ever need anything else, please don’t hesitate to reach out! -SQ :) "
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Patrick Hall

February 3, 2025

5  out of  5
rating by Patrick Hall
"Great price and very helpful and friendly people"
We responded:
"Patrick, thank you so much for taking the time to leave us such a wonderful review! We are delighted to hear that you found our prices great and our team helpful and friendly. Our staff works hard to create a welcoming environment. Your feedback means a lot to us and motivates us to continue providing excellent service. If you have any more questions or need assistance in the future, please don't hesitate to reach out. - Team SQ :) "
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sheila mefford

January 29, 2025

5  out of  5
rating by sheila mefford
"Very friendly and helpful information given. Very professional and was able to answer all of our questions! If you are looking for a good insurance company I would highly recommend Shirley Quattlebaum State Farm❤️"
We responded:
"Sheila, Thank you so much for your recommendation! It truly warms my heart to know that you had such a positive experience with us at Shirley Quattlebaum - State Farm (I find it a bit strange talking about myself in the third person). We strive to create a professional environment, and it’s fantastic to hear that our team was able to assist you so well. Your recommendation means the world to us, and we’re always here for any questions or support you may need in the future. Don’t hesitate to reach out anytime! ❤️ Best - SQ "
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DonnaLynn Collings

January 24, 2025

5  out of  5
rating by DonnaLynn Collings
"Very helpful meeting with Donna Sears. We appreciated her time and expertise."
We responded:
"Hi Mrs. Collings, Thank you for such kind words! I am delighted to hear that you found your meeting with Donna Sears helpful. She is truly an asset to our team, and we appreciate your recognition of her 36 years expertise and dedication. If you have any further questions or need assistance, please don’t hesitate to reach out to me. I look forward to serving you in the future! - Best, SQ "
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Jo Pair

January 23, 2025

5  out of  5
rating by Jo Pair
"Shirley and her staff are such a pleasure to work with!! They are "in person" and always there to meet your needs in every scenario. Always going above and beyond to help and always with a smile. Also, when you call her office they answer the phone. No voicemail and return calls. Highly recommend this agency and company!"
We responded:
"Jo, wow. Thank you so much for your glowing review! I am delighted to hear that your experiences in our office are always above and beyond. Our goal is to provide exceptional service and to be there for our clients whenever they need us. Your recommendation means a lot to us, and we truly appreciate your kind words. If you ever need assistance in the future, don’t hesitate to reach out—we’re always here to help! Best, SQ "
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Pam Thomas

January 21, 2025

5  out of  5
rating by Pam Thomas
"Professional and personal service."
We responded:
"Pam, thank you for your wonderful review! It's awesome you've experienced both professionalism and a personal touch in our service given. We truly strive to create a welcoming environment while providing top-notch assistance. I'm always here if you need me! Best, SQ "
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Chad Easterwood

January 21, 2025

5  out of  5
rating by Chad Easterwood
"Great Agent with an Excellent staff!"
We responded:
"Chad, thank you so much for your kind words! I am thrilled to hear that you had a positive experience with my office. We all work so hard to provide excellent service, and your feedback is greatly appreciated. If you need anything else or have any questions in the future, please don’t hesitate to reach out! Best, SQ "
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Herbert Tingle

January 17, 2025

5  out of  5
rating by Herbert Tingle
"Great insurance, Great people, no waiting to talk to someone about insurance, friendly. Plus no wait time when you call to talk to your agent or representative"
We responded:
"Herbert, we appreciate your great feedback! We are thrilled to hear of your 5-star experience with us. Providing excellent service and ensuring our customers can reach us without long wait times is our top priority. If you need assistance with anything, please let us know! - Team SQ :) "
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Tim Gourley

January 16, 2025

5  out of  5
rating by Tim Gourley
"Was heading home from Dentist appointment had some teeth pulled, and I must’ve ran over something and blew out my right front tire. I use the State Farm app for road service and everything came together and they were there in 15 minutes to change my tire. Everything worked wonderfully"
We responded:
"Tim, we're delighted to hear that our road service was able to assist you promptly after your dentist appointment. It can be stressful to deal with unexpected situations like a flat tire, especially right after a procedure! Our team stives to provide quick and efficient service, and it's wonderful to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out! - Team SQ :) "
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C C

January 2, 2025

5  out of  5
rating by C C
"So far out of every insurance agency, state farm has been the best...."
We responded:
"We appreciate your 5-star review and kind words! We're so glad to hear that you consider State Farm to be among the best of the insurance agencies. Your satisfaction is our top priority! If there's anything we can do for you, don't hesitate to reach out! - Team SQ :) "
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Brenda

December 20, 2024

5  out of  5
rating by Brenda
"This is the best State Farm Insurance office ever!!! I'm out of state right now n car wouldn't start. They sent me assistance right away and car jumped n running great! They are always so friendly n accommodating there!!! Five stars for them for sure!!! 🌟🌟🌟🌟🌟"
We responded:
"Brenda, Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our State Farm Insurance office. Our team is dedicated to providing prompt and friendly service, and we're glad we could assist you when you needed it most. Your kind words and five-star rating mean a lot to us! If you need anything else, don’t hesitate to reach out. Safe travels! :) -Team SQ "
Profile photo of Giselle Andablo

Giselle Andablo

December 1, 2024

5  out of  5
rating by Giselle Andablo
"My family and I was paying to much with another insurance provider so we decided to switch over to state farm, Tania took the time to help us and figure out which plan was the right one for us.If we had any more questions we could reach out to Tania and would rapidly find a solution. Thank you to Tania, we are paying less and we are now satisfied with our insurance."
We responded:
"Giselle, thank you for sharing your positive experience with our office!  Switching to State Farm and finding the perfect plan for your family is no small feat, especially when it means saving money. It’s amazing to hear how dedicated Tania was in guiding you through the process and ensuring you felt supported every step of the way. Here’s to many worry-free days ahead with your new coverage. If you have any more questions, you know we got your back! ⁠ - Team SQ :) "
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Christy Loggins

November 25, 2024

5  out of  5
rating by Christy Loggins
"Love this insurance company. They are fast and always helping when needed. Recommend them to anyone!!’"
We responded:
"Christy, thank you for your wonderful feedback! We’re delighted to hear that you love our insurance services and appreciate our quick assistance. It’s always our goal to provide the best possible support to our customers. Your recommendation means so much to us, and we’re here to help whenever you need. If there’s anything else we can assist you with, please feel free to reach out to our office! - SQ :) "
Profile photo of Connie Self

Connie Self

November 15, 2024

5  out of  5
rating by Connie Self
"Tonya was great!!!"
We responded:
"Connie! We greatly appreciate your kind words and the 5- stars! We are thrilled to hear you had a great experience with Tania. She truly goes above and beyond for our customers. We are lucky to have her! If you need any assistance in the future, please do not hesitate to reach out to our office! - Team SQ :) "