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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brianna Sears

Brianna Sears

June 18, 2025

5  out of  5
rating by Brianna Sears
"Great service!"
We responded:
"Thank you, Brianna ❤️❤️"
Profile photo of Matt Tabarrok

Matt Tabarrok

June 17, 2025

5  out of  5
rating by Matt Tabarrok
"If you need home and auto, or any insurance really, you have got to call and ask for Sarah. She is super easy to work with and is eager to help. Sarah is awesome!"
We responded:
"Matt, thank you so much for taking the time to share your experience with Sarah! Finding the right home and auto insurance can be overwhelming, but having someone like Sarah to guide you makes all the difference. If you ever have more questions or need assistance in the future, please feel free to reach out. We're here for you, and we’re blessed to have Sarah on our team! She is awesome, isn't she?! - Team SQ :) "
Profile photo of Eli Johnson

Eli Johnson

May 31, 2025

5  out of  5
rating by Eli Johnson
"State Farm Shirley Quattlebaum branch is amazing, ask for Elizabeth Echeverria or Katie McDonald, they are amazing and will always find a way to give you the best price and best coverage, they are both so nice and patient and don’t mind if you ask them a million questions. Anytime I call one of them I always feel content/satisfied and knowing they did a great job when I hang up, they treat you so great. If you’re looking for a better price on insurance or a better plan give them a, you won’t be disappointed."
We responded:
"Eli, we’re overjoyed to hear about your experiences with Elizabeth and Katie—they truly embody the values we strive for in our office. It’s heartening to know that they take the time to answer all your questions and ensure you feel confident and satisfied with your insurance choices. We believe that building strong relationships with our good neighbors is key, and it sounds like they’ve done just that with you. Your trust in us means the world, and we’re so grateful for your recommendation. If you ever need anything or have more questions, please know that we’re just a call away. We appreciate you!! <3 -Team SQ "
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Katie Ford

May 29, 2025

5  out of  5
rating by Katie Ford
"Great experience with this office. I have had them for 15+ years and they have always been very attentive and helpful. Would highly recommend Shirley and her staff!"
We responded:
"Katie! Thank you so much for your kind words! It truly warms my heart to know you've been with us for over 15 years. Wow! It’s wonderful to hear that my team and I have consistently provided you with attentive and helpful service. Your recommendation and your loyalty mean everything to us, and we’re here for you anytime you need assistance. We appreciate you! - SQ <3 "
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Leslie Blaylock

May 29, 2025

5  out of  5
rating by Leslie Blaylock
"Great experience with road side assistance yesterday! State Farm even called to make sure everything went smoothly. Love dealing with the people in this office."
We responded:
"Leslie, thank you for sharing your positive experience with our emergency roadside service! We're thrilled to hear that our roadside assistance team provided you with excellent service and that you felt supported throughout the process. Our goal is to ensure our good neighbors have peace of mind, and it’s wonderful to know we achieved that for you. If you ever need anything else, don’t hesitate to reach out! - Team SQ :) "
Profile photo of Jonna Winburn

Jonna Winburn

May 29, 2025

5  out of  5
rating by Jonna Winburn
"State Farm is an excellent insurance company and we have had nothing but good experiences. We had a recent loss on our home and received excellent customer service. Everyone involved was efficient, professional, knowledgeable, compassionate, and kind. We have car, home, and life insurance through them. Run, not walk to Shirley’s office. Her staff is great!"
We responded:
"Jonna, thank you so much for sharing your experience! It truly warms my heart to hear how well my team has supported you during such a difficult time. Having a knowledgeable and compassionate team by your side makes all the difference, especially after a loss. Your recommendation speaks volumes, and it’s great to see that you have peace of mind with your car, home, and life insurance. If you ever need anything, please don't hesitate to reach out! We appreciate you! - SQ :) "
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TeraM Walker

May 22, 2025

5  out of  5
rating by TeraM Walker
"Katie was terrific. Very friendly & knowledgeable. The process was fast and easy over the phone. The rates were the best I've found for car insurance. Thank you."
We responded:
"Tera, thank you so much for sharing your experience with Katie in our office! I am thrilled to hear that she was able to help you and make the process fast and easy. It’s always our goal to provide excellent service, and it sounds like she really hit the mark! We’re so glad you found our rates to be the best—it's like hitting the jackpot! If you ever need help with anything, please don't hesitate to reach out! -Team SQ :) "
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Butch Reynolds

May 22, 2025

5  out of  5
rating by Butch Reynolds
"I always dread calling to make changes with insurance providers, but this office is unique. They are always helpful, courteous, friendly, and do their best to help in any way they can. I recommend Shirley Quattlebaum - State Farm to all my friends and coworkers whenever they complain about dealing with their insurance company."
We responded:
"Hi Mr. Reynolds, we're tickled pink our unique, friendly, helpful and courteous team can change your mind! We truly appreciate the recommendation to your friends and co-workers, and know, we have a referral program in place for just that! I greatly value your thoughts and look forward to serving you in the future. Best - Team SQ "
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A Cat

May 13, 2025

5  out of  5
rating by A Cat
"Best insurance office in Cullman! Love my Shirley Quattlebaum State Farm!"
We responded:
"Thank you for your kind words! We're thrilled to hear that you love Shirley Quattlebaum State Farm and consider us the best insurance office in Cullman. Our team is dedicated to providing exceptional service and making our clients feel like family. We appreciate your support and look forward to continuing to serve you! - Team sq :) ....Meow"
Profile photo of Ally D

Ally D

May 13, 2025

5  out of  5
rating by Ally D
"I love my Shirley Quattlebaum State Farm! They are always so courteous and helpful. Make me feel like family, and I can’t recommend them enough!"
We responded:
"Ally, thank you for sharing your love and appreciation with us! We truly cannot express how grateful we are to receive such a big compliment. I will be sure to share this with the team and appreciate the recommendation. We love you too! <3 - SQ "
Profile photo of Patrick Shaddix

Patrick Shaddix

May 13, 2025

5  out of  5
rating by Patrick Shaddix
"Shirley's office has always been helpful and prompt to handle any questions or issues I've had! Very good team!"
We responded:
"Patrick, thank you for taking the time to share your experience! It’s fantastic to hear that our office has consistently provided you with helpful and prompt assistance. Our team works hard to ensure that all questions and issues are addressed efficiently, and your feedback truly reinforces their dedication. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We appreciate you! - Team SQ :) "
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Phillip Clemons

May 2, 2025

5  out of  5
rating by Phillip Clemons
"Donna Sears has been helping me and my family for over 39 years. We have always gotten helpful friendly service."
We responded:
"Thank you for sharing your experience! We're so glad to hear that Donna has been there for you and your family for over 39 years. It's always our goal to provide friendly and helpful service, and it’s heartwarming to know that we've succeeded in making a positive impact on your lives. We truly appreciate your loyalty and support! If you ever need anything, we're here for you! - Team SQ <3 "
Profile photo of Weston Hardyman

Weston Hardyman

April 29, 2025

5  out of  5
rating by Weston Hardyman
"I have been with Shirley Quattlebaum State Farm for years and wouldn’t chose anyone else for my home and auto insurance."
We responded:
"Weston, we truly appreciate your loyalty and trust to our office! It is our goal to provide exceptional service and support to our clients for their home and auto insurance needs. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here for you! - Team SQ :) "
Profile photo of Annette Bales

Annette Bales

April 22, 2025

5  out of  5
rating by Annette Bales
"I've used Shirley Quattlebaum State Farm in Cullman, Al. For several years. They are so friendly and willing to help with any of my insurance needs. I've call several other agencies to try to find a cheaper rate, it's not out there. I recommend this State farm office to anyone."
We responded:
"Annette, Thank you so much for your kind words! We truly appreciate you taking the time to share your experience with us. At Shirley Quattlebaum State Farm, we strive to provide friendly and helpful service, and it's wonderful to know that our efforts have made a positive impact on your insurance journey. Your recommendation means the world to us and helps others feel confident in their choice. If you ever have more to share or any questions, please don’t hesitate to reach out. We’re always here for you! - Team SQ :)"
Profile photo of Jennifer Schafer

Jennifer Schafer

April 21, 2025

5  out of  5
rating by Jennifer Schafer
"Sarah Welch helped us with everything we needed and even saved us on our house insurance. We weren't expecting this. It was a very pleasant surprise. Everyone in Shirley Quattlebaum's office are always so friendly and helpful!"
We responded:
"Jennifer, thank you for the lovely review! We're absolutely thrilled to hear that Sarah went above and beyond to help you, especially with that unexpected house insurance savings—what a fantastic surprise! It’s awesome to know you felt the friendly support from Shirley Quattlebaum's team. We love what we do, and your kind words mean the world to us! If you ever need anything else or just want to chat, don’t hesitate to reach out. We’re here for you! - Team SQ 😊"
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Birdie

April 16, 2025

5  out of  5
rating by Birdie
"The staff at Shirley Quattlebaum’s office have always taken care of me in a timely and personal manner..whether it be changes in policy or claims. Recommend 100%."
We responded:
"Hi! Thank you so much for your glowing review! It truly means a lot to us to hear that our team at Shirley Quattlebaum’s office has consistently provided you with timely and personal service. We strive to treat each of our clients like family, and knowing that you feel taken care of brings us so much joy. Whether it’s navigating changes in your policy or assisting with claims, we’re here to make the process as smooth as possible for you. Your recommendation means the world to us, and we’re so grateful to have you as part of our family. If you ever need anything in the future or have questions, please don’t hesitate to reach out. Thank you for your trust and support! - Team SQ :) "
Profile photo of Jason Brown

Jason Brown

April 16, 2025

5  out of  5
rating by Jason Brown
"Donna done a great job on our review. I went up there afraid that our insurance was going to go up. But nope, after we reviewed everything and realized some things we just didn’t need anymore ended up saving a little chunk of money. Thank You Donna and the Shirley Quattlebaum team for all that You do!!!"
We responded:
"Jason, thank you so much for taking the time to share your experience with Donna and our team! We're thrilled to hear that your review went so well. It’s understandable to feel a bit anxious about changes, but we’re so glad Donna was able to guide you through the process and help you feel more at ease. Finding ways to save money while ensuring you have the coverage you need is what we strive for, and it’s fantastic to hear you walked away with a little extra in your pocket! Your appreciation means the world to us, and it’s a joy to know that our team made a positive impact on your experience. We will be sure to pass along your kind words to Donna. Don't hesitate to reach out to us if you every need anything. -SQ :) "
Profile photo of Tina Hancock

Tina Hancock

March 28, 2025

5  out of  5
rating by Tina Hancock
"Easy to speak with. Answered in a timely manner and made sure to send me all my information on my coverage.cant ask for much more. Very appreof their time and help."
We responded:
"Hi Tina, Thank you so much for your amazing review! It truly means a lot to us to hear that you found our team easy to talk to and that we could provide you with the information you needed quickly. We really strive to make every interaction as helpful and personal as possible, so it’s wonderful to know that we hit the mark with you. If you ever have more questions or need anything else, let us know!! Like a Good Neighbor :) Thanks again for your kind words! - SQ "
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Kayla Smith

March 28, 2025

5  out of  5
rating by Kayla Smith
"Very helpful every time !!"
We responded:
"Hi Kayla, I appreciate your feedback on the team! I'm glad to hear that you’ve found my office helpful. It’s our pleasure to assist you, and we’re always here to support you whenever you need it. We're here if you need us and are grateful for your trust! - SQ "
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Robert Thornton

March 26, 2025

5  out of  5
rating by Robert Thornton
"Love miss Shirley she's the best ."
We responded:
"Robert, thank you for your sweet words! Shirley truly is a gem! Her commitment to our insureds truly makes a difference, and it's wonderful to know that you feel that way too. If you ever need anything or have more feedback to share, we’re all ears! - Team SQ :) "
Profile photo of Scott Owens

Scott Owens

March 24, 2025

5  out of  5
rating by Scott Owens
"I recently moved to the area and found Shirley Quattlebaum State Farm Insurance to cover my home and auto. Shirley, Katie and Anna have been incredibly helpful throughout my entire process of relocation. The kindness and timely professionalism of this agency has been genuine and refreshing. I'm very appreciative and highly recommend this agency."
We responded:
"Hi Mr. Owens, I truly appreciate your feedback and wonderful review! I'm delighted Katie, and Anna could help make your relocation process smoother. It’s always our goal to provide a personal touch and genuine support, and it’s heartwarming to know that you felt that from us. We truly appreciate your kind words and your recommendation! If you ever need me for anything or just want to chat, please feel free to reach out. Welcome to the area—we're so happy to have you here! - SQ "
Profile photo of Crystal Wright

Crystal Wright

March 21, 2025

5  out of  5
rating by Crystal Wright
"Sarah always goes above & beyond anytime we need something. This office is always great to deal with."
We responded:
"Crystal, we appreciate your feedback on your interaction with our office. Sarah truly embodies our commitment to exceptional service, and it’s fantastic to know that you find our office such a pleasure to work with. If there’s anything else we can assist you with, now or in the future, please don’t hesitate to let us know. We’re here for you and look forward to continuing to meet your needs! - Team SQ :) "
Profile photo of Anita Nelson

Anita Nelson

March 21, 2025

5  out of  5
rating by Anita Nelson
"Elizabeth was so helpful! She answered all my questions, figured out what I needed & got it handled very efficiently."
We responded:
"Anita, thank you for sharing your experience with Elizabeth. She truly has a gift for providing top-notch customer service. We are truly blessed to have her on our team! If you ever find yourself with more questions or needs, don’t hesitate to reach out—Elizabeth and the team are always here to help! - SQ :) "
Profile photo of Megan Schifanella

Megan Schifanella

March 20, 2025

5  out of  5
rating by Megan Schifanella
"Sarah did an amazing job with helping me! She explained everything and the benefits of each thing with a full breakdown. She’s amazing!!"
We responded:
"Megan, it’s fantastic to know that Sarah took the time to explain everything thoroughly and break down the benefits for you. We believe that clear communication and personalized support are key to a great experience, and it sounds like Sarah truly exemplified those values. She is amazing, isn't she? We are lucky to have her! Your feedback means a lot to us, and we will make sure to share your kind words with her. If you have any further questions or if there’s anything else we can do to assist you, please don’t hesitate to reach out. We’re here to help and look forward to the opportunity to serve you again in the future! - Team SQ :) "
Profile photo of Ashley Dover

Ashley Dover

March 14, 2025

5  out of  5
rating by Ashley Dover
"Chris at the front desk was able to assist me during my entire visit! I went in to change a few things on my policy and was already dreading the amount of time from my day it was going to take away. To my surprise, Chris at the front desk was not only able to complete my payment he was able to assist me in comparing pricing as well. He was knowledgeable and answered all my questions and the only one he wasn’t able to answer, was humble enough to immediately go and find out the right answer instead of just blowing a bunch of hot air. Great job today Chris!"
We responded:
"Hi Ashley, Wow! Thank you so much for your fantastic review! I’m so glad to hear that Chris was able to make your visit a positive one. He is truly a gem on our team, and your kind words about his helpfulness and knowledge mean the world to us. I know that dealing with policy changes can be a bit daunting, and it's wonderful to hear that Chris not only made the process easier for you but also took the time to ensure you had all the accurate information you needed. His commitment to finding the right answers and providing genuine assistance is exactly what we strive for. We’re grateful for customers like you. If you ever have more questions or need support in the future, please don’t hesitate to reach out. We’re always here. Best, SQ"