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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Mute Sounds

February 28, 2023

5  out of  5 rating by Mute Sounds
"Great customer service!"

Linda Younglove

January 10, 2023

5  out of  5 rating by Linda Younglove
"Y'all are so sweet and everybody treats me like family ❤️"

Zachary Williams

January 10, 2023

5  out of  5 rating by Zachary Williams
"I have been with State Farm, particularly with Miss Shirley since 16 years old, my parents have been with her way longer. She has always been more than fair, easy to work with, and in general such a blessing. I truly believe the people that work here care about their customers. From the graduation cards after highschool and college, to actually working with me to lower my payments and fighting for me after being totalled at a stop light, to always being available for questions and policy changes at the drop of a hat, State Farm has been awesome! Sarah has been my account specialist at this office for years now and I truly could not ask for a better one. She is quick, efficient, available, and so sweet and personable. She even remembers where my fiancee and I have been travelling for work and checks in with us from time to time to make sure everything is going okay, and everytime I reach out to her it is like we were just talking a week ago! Sarah was also extremely helpful in helping me get life insurance at a great rate, and she was able to smooth out all of the unexpected hiccups with ease and expertise. I highly recommend this office!!!"

Alicia Ponder

December 13, 2022

4  out of  5 rating by Alicia Ponder
"Nice , friendly and helpful place to do business. Never had a prob"

Dennis Swafford

November 16, 2022

5  out of  5 rating by Dennis Swafford
"Shirley and her staff were exceptional in helping us update our insurance and made sure that we had everything we needed."

Jeannie Certain

September 14, 2022

5  out of  5 rating by Jeannie Certain
"Known them for years very nice and helpful people"

Christopher Wheatley

August 12, 2022

5  out of  5 rating by Christopher Wheatley
"When I moved here back in 2021, I was very fortunate to find a State Farm office that handled everything seamlessly, car and house! Their office is beautiful and welcoming, and if I have a question after hours, Shirley will respond either by email or by phone! That’s impressive!"

John Glass

July 7, 2022

5  out of  5 rating by John Glass
"Katie McDonald is amazing. Absolutely love this place"

ulises munoz

June 27, 2022

5  out of  5 rating by ulises munoz
"The staff here have always been very helpful, nice and welcoming. Extra kudos to Tania Martinez, one of the agents there, she’s always very professional and is willing to go far and beyond to assist you in any way possible!"

Katie McDonald

June 24, 2022

5  out of  5 rating by Katie McDonald
"If you ever need Insurance, call here first for anything. Incredibly friendly, and knowledgeable!!"

Dorothy Adams

June 23, 2022

5  out of  5 rating by Dorothy Adams
"Great Customer service! Great agent!"

Ashley Richter

May 24, 2022

5  out of  5 rating by Ashley Richter
"Shirley Quattlebaum and her staff are the best. In 20 years, I have never even considered any other company or agent. Always friend and keep you more than informed!"

Joe Weldon

April 18, 2022

5  out of  5 rating by Joe Weldon
"Shirley and her staff are # 1 great service and knowledgeable folks give them a call."

Judith Golden

February 26, 2022

5  out of  5 rating by Judith Golden
"They were awesome to me, very professional and friendly."

Leonard Tatro

February 15, 2022

5  out of  5 rating by Leonard Tatro
"Top-notch service whenever I’ve had a problem with State Farm they have proven that Shirley quarter bones stands up for me"


February 7, 2022

5  out of  5 rating by Kodi
"Ms. Shirley had been handling my insurance since I first started driving, 14 years ago. Everything went super smoothly and she was great about making sure I had all the discounts available to me. She was always super friendly, and professional. Unfortunately, I recently moved states and had to switch insurances, but If ever move back to Alabama, I'll go straight back to her!"

Adam Campbell

November 6, 2021

5  out of  5 rating by Adam Campbell
"Excellent service. Friendly staff."

Renea Martin

September 29, 2021

5  out of  5 rating by Renea Martin
"Nice ppl clean"

evelyn Schild

July 23, 2021

5  out of  5 rating by evelyn Schild
"We have been with her for years and always get the best pricing"

Elizabeth Sloan

July 16, 2021

5  out of  5 rating by Elizabeth Sloan
"The staff has always been respectful and professional. If I call with a question, they help me right then. I have been with this location for 10 years and have never had any negative experience."

linda thornton

June 17, 2021

5  out of  5 rating by linda thornton
"Great customer service. Prompt on call backs and with questions and concerns."

Josh Albert

June 15, 2021

5  out of  5 rating by Josh Albert
"Great Shirley is the best"

Christopher Fitzgerald

May 27, 2021

5  out of  5 rating by Christopher Fitzgerald
"They were great and work hard to take care of all of my insurance need. And will recomend to all I can."

Diane Adamson

May 27, 2021

5  out of  5 rating by Diane Adamson
"Very nice staff and well educated on insurance. They gave me an outstanding quote over an insurance company that the mortgage lender suggested. I've been with State Farm for 43 years in each state I've lived in and never had a problem. I highly recommend them."

Dewayne Jennings

May 4, 2021

5  out of  5 rating by Dewayne Jennings
"We finished our new home and recently updated our policy from a builders to homeowner's policy, not an easy thing to do with a modern home. They were very thorough with the construction methods, quality and type of materials used. Hopefully we never have to file a claim, but if we do I'm confident they have us covered. We've been using them for a decade and look forward to another, but without any large builds or repairs. We definitely recommend Shirley and her team of professional and experienced agents."