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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Heather Black

Heather Black

February 9, 2026

5  out of  5
rating by Heather Black
"Donna at State farm was extremely helpful and nice. Made making a claim and dealing with it easy on me and my mother. People like her is why I use State Farm"
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Johnny Fortenberry

February 6, 2026

5  out of  5
rating by Johnny Fortenberry
"I have been with Shirley and crew for 15 years. Donna Sears has always went above and beyond to make sure that I am taken care of. I can’t imagine getting better service anywhere else! They have never tried to push something on me that I didn’t need and are always ready to help in anyway possible! I gave 5 stars, but only because I couldn’t give 10!!! Love them and appreciate them!!!"
We responded:
"Hey Mr. Fortenberry! It makes my heart happy to read this about your experiences with us. Our entire crew strives to provide you with the best service imaginable! It's awesome to hear about it from you though. Maybe Google is listening and will advance the stars bracket :) With great appreciation, not only for your taking the time to do this but, your trust in us. Thank you! - SQ"
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JOE VICENTE CASHABAMBA QUISIRUMBAY

January 31, 2026

5  out of  5
rating by JOE VICENTE CASHABAMBA QUISIRUMBAY
"Excelente servicio en español. Super recomiendo!"
We responded:
"¡Joe, muchas gracias por tu comentario! Nos alegra mucho saber que quedaste satisfecho con nuestro servicio. ¡Estamos para ayudarte siempre que lo necesites! - Team SQ :)"
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Vicky Williams

January 23, 2026

5  out of  5
rating by Vicky Williams
"Tania Martinez is always amazing to work with. She is very quick to respond and very helpful."
We responded:
"Vicky, thank you for your wonderful review! We are so happy to hear that you’ve had a positive experience working with Tania. It’s always our goal to provide prompt and effective assistance, and your feedback truly means a lot. We appreciate you and look forward to assisting you again in the future! - Team SQ :) "
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Glenn Boatright

January 22, 2026

5  out of  5
rating by Glenn Boatright
"THIS OFFICE WENT HELPED ME GET MY CLAIM PROCESSED WHEN MY TRUCK WAS A TOTAL LOSS. SHIRLEY WORKED EVEN WHEN SHE WS OUT OF TOWN TO GET THIS RESLOVED FOR ME.SO GREATFUL FOR THEM!!"
We responded:
"Glenn, thank you so much for taking the time to share your positive experience with our office. It was very important to me to ensure your claim was processed smoothly, because I understand how stressful these situations can be. Your appreciation means a great deal, and it’s rewarding to know that my efforts made a difference. Please know that I’m always here to support you if you need anything further in the future. Thank you again for your trust and kind feedback! - SQ :) "
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Melissa Arnold

January 19, 2026

5  out of  5
rating by Melissa Arnold
"I had a question about my policy. Tania was great in answering all my questions and making sure the policy was as it should be."
We responded:
"Melissa, thank you so much for taking the time to share your positive experience! We’re delighted to hear that Tania was able to answer all your questions thoroughly and ensure that your policy is exactly as it should be. Providing clear and attentive service is very important to us, and it’s wonderful to know that Tania delivered that level of care. If you ever have any more questions or need assistance in the future, please don’t hesitate to reach out. - Team SQ :) "
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Nicole Scott

January 8, 2026

5  out of  5
rating by Nicole Scott
"Sarah is fantastic. She helped me swap over my auto and homeowners polices while giving a thorough explanation of how everything would work and handled all of the paperwork. I couldn't be more pleased."
We responded:
"Nicole, Thank you so much for your review and welcome to State Farm! We appreciate your confidence in our services."
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Jeremy White

December 30, 2025

5  out of  5
rating by Jeremy White
"I have been with Mrs. Shirley for almost 20yrs. She is the best you can get. Mrs. Sara is my go to in the office. They are just great all the way around."
We responded:
"Jeremy, I truly appreciate your loyalty! Your commitment means a lot, and it’s clear that you value the personal care and attention you receive from us. I'm happy that Mrs. Sara has become someone you can rely on in the office. Having a team that you feel comfortable with makes all the difference, and we’re grateful to have you. Thank you for your continued loyalty, and please know we’re always here whenever you need us! - SQ :) "
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James Thompson

December 29, 2025

5  out of  5
rating by James Thompson
"Top service! Ana did amazing helping me with getting my claim filed!"
We responded:
"James, we appreciate your kind words! We're absolutely delighted to hear that Ana provided you with such amazing support in getting your claim filed. She truly cares about making the process as smooth and stress-free as possible. If you ever have any more questions or need further assistance, please don’t hesitate to reach out. We're always here to help! - Team SQ :) "
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david hernandez

December 27, 2025

5  out of  5
rating by david hernandez
"Great place to get insurance."
We responded:
"David, thank you so much for your positive feedback! We’re delighted to hear that you view us as a trusted place for your insurance needs. Our goal is to make the insurance process as clear and convenient as possible while providing coverage that fits your unique situation. Your support motivates us to continue delivering excellent service. If there’s ever anything we can assist you with in the future, please don’t hesitate to reach out. - Team SQ :) "
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the two parris kids

December 27, 2025

5  out of  5
rating by the two parris kids
"Amazing people very nice"
We responded:
"Hi! Thank you kindly for your wonderful review! I'm so happy to hear that you found our team to be friendly and welcoming—that’s exactly the kind of experience we strive to provide. Building genuine connections and making everyone feel comfortable and valued is very important to us. Your encouraging words truly motivate us to keep delivering the best service possible. We’re grateful for your support and can’t wait to have the pleasure of serving you again in the near future! - SQ :) "
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Tim Marley

December 22, 2025

5  out of  5
rating by Tim Marley
"Tania took care of business as usual. Great service."
We responded:
"Tim, thank you for your wonderful feedback! We’re delighted to hear that Tania took care of everything efficiently and provided you with the great service you expect. Your continued support means a lot to us, and it’s always our goal to maintain the high standards you’ve come to rely on. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. - Team SQ :) "
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Laura Smith

December 13, 2025

5  out of  5
rating by Laura Smith
"We have always had a good experience here and beena customer for over 20 years. Sarah is our account representative and she makes sure we are covered and getting the right coverage for our needs."
We responded:
"Laura, Thank you so much for your continued trust and loyalty over the past 20 years! We're delighted to hear that Sarah has been providing you with excellent service and ensuring you have the right coverage tailored to your needs. Your satisfaction means a lot to us, and we look forward to serving you for many more years to come! Best - SQ "
Profile photo of Jordan May

Jordan May

December 10, 2025

5  out of  5
rating by Jordan May
"Ms. Donna was amazing! She got us the best rates & got everything fixed on our account immediately! She’s a very fast & hard worker! I highly recommend working with her!"
We responded:
"Jordan, thank you so much for taking the time to share your wonderful experience! We’re delighted to hear that Ms. Donna was able to secure the best rates for you and promptly address all the issues on your account. Her dedication, speed, and hard work truly set her apart, and it’s fantastic to know that her efforts made such a positive impact. Your recommendation is truly appreciated, and we’re grateful for the opportunity to assist you. Please don’t hesitate to reach out if you need any further help in the future! - Team SQ :) "
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Maria Cristina Gener

December 10, 2025

5  out of  5
rating by Maria Cristina Gener
"Always received good service from this agency. I recommend it to whomever needs reliable insurance."
We responded:
"Maria, Thank you for your kind review and recommendation! We're glad to hear you’ve had a positive experience with our agency. Providing reliable insurance and excellent service is very important to us. If you ever need assistance, please don’t hesitate to reach out! - SQ :) "
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Marlene Aguilar

November 29, 2025

5  out of  5
rating by Marlene Aguilar
"Amazing customer service, I’ve been looking forward towards a new insurance carrier and Elizabeth was a wonderful help to me!"
We responded:
"Marlene, thank you for your kind words! We're thrilled to hear that Elizabeth was such a great help as you explored new insurance options. Finding the right coverage can be overwhelming, and we're glad Elizabeth made the process smooth and enjoyable for you. We truly appreciate your trust and look forward to continuing to support you with any of your insurance needs. Please feel free to reach out anytime! - Team SQ :) "
Profile photo of Alli Grace Hembree

Alli Grace Hembree

November 29, 2025

5  out of  5
rating by Alli Grace Hembree
"Great service!! Great people!! Elizabeth is the best!"
We responded:
"Alli, thank you so much for your wonderful feedback! We're delighted to hear that you had such a positive experience with our team. Elizabeth is indeed a valued team player in our office, and we’re glad she was able to provide you with exceptional service. Your kind words motivate us to continue delivering the highest level of care and support. We truly appreciate your support and look forward to assisting you again in the future! - Team SQ :) "
Profile photo of Jeremy Twilley

Jeremy Twilley

November 13, 2025

5  out of  5
rating by Jeremy Twilley
"They went above and beyond to help me with my vehicle. Such an amazing experience."
We responded:
"Jeremy, Thank you so much for your wonderful review! We’re truly delighted to hear that we could go above and beyond to assist you with your vehicle. Our team is passionate about delivering exceptional service and knowing that you had such an amazing experience truly motivates us to keep doing our best every day. It was a genuine pleasure working with you, and we look forward to being here for you whenever you need us in the future. Thanks again for your trust and support! - Team SQ :) "
Profile photo of Eric Rice

Eric Rice

November 4, 2025

5  out of  5
rating by Eric Rice
"Shirley Quattlebaum and her team at Shirley Quattlebaum State Farm have provided us with excellent customer service. They are always friendly and helpful. We highly recommend them and their agency."
We responded:
"Eric, thank you so much for taking the time to share such wonderful feedback about our office. I am delighted to hear that you received excellent customer service and found our team to be friendly and helpful throughout your experience. Providing outstanding service and building strong relationships is something we truly value, and it’s gratifying to know that our efforts have made a positive impact. Your high recommendation means a great deal to us and motivates us to continue delivering the best possible support and assistance. Please don’t hesitate to reach out if there’s ever anything we can do for you in the future—we’re always here to help! - SQ :) "
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Valeria Juan5r

October 31, 2025

5  out of  5
rating by Valeria Juan5r
"I loved the service it’s great and I’m thankful for the easy process."
We responded:
"Valeria, we appreciate your kinds words! We are in awe that you loved our service and that it was an easy process. Your satisfaction is our top priority, and we are grateful for the opportunity to serve you! Please don't hesitate to reach out with any questions or concerns. - Team SQ :)"
Profile photo of Kate Blackmon

Kate Blackmon

October 29, 2025

5  out of  5
rating by Kate Blackmon
"Thank you, Donna, for your exceptional service. You are helpful, cooperative, and a pleasure to work with. I can always count on you to help me find the best coverage at a great price."
We responded:
"Kate, thank you so much for your kind and thoughtful review! Building a positive and cooperative relationship with you is something we genuinely value, and I’m so glad to know that Donna had been able to help you find the best coverage at a great price. Your trust and confidence motivate us to keep providing the best support possible. Please know that we are always here whenever you need assistance, questions, or just a friendly chat about your options. We will make sure to pass on your feedback to Donna! - Team SQ :) "
Profile photo of Alex Thompson

Alex Thompson

October 17, 2025

5  out of  5
rating by Alex Thompson
"Got car insurance over the phone with Elizabeth. Coverage was active within 15 minutes during my busy day. No hassle!"
We responded:
"Alex, That's why they call her Electric Elizabeth! She has flying fingers. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Michael Williams

October 16, 2025

5  out of  5
rating by Michael Williams
"Sarah always takes care of me,is very knowledgeable and always saves me money."
We responded:
"Michael, Good to hear from you! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Patty Allen

October 9, 2025

5  out of  5
rating by Patty Allen
"They are not just an insurance company and agents. They truly care about their customers and they have always called to check in when something has happened. You are not just an another number to them. They make you feel as if you are a part of an extended family. There are not too many companies today that still treat their customers in this way. They are to be highly regarded for their commitment to the care and needs of their clients."
We responded:
"Patty, thank you so much for your heartfelt review! We truly appreciate your kind words and are honored to be considered a part of your extended family. We will surely pass along this message to the team. Providing personalized care and genuine support to our good neighbors is at the core of everything we do. Your recognition means the world to us and motivates our entire team to continue going above and beyond. We're grateful to have you with us and look forward to serving you for many years to come! - SQ <3 "
Profile photo of Teresa Graham

Teresa Graham

September 30, 2025

5  out of  5
rating by Teresa Graham
"We went into the office to add insurance on a car. Donna, as always, was very friendly and helpful. She took the time to explain the whole process of adding the car to our existing policy. As well as answered questions about insuring a new structure."
We responded:
"Thank you so much for your wonderful words! We're so happy to hear that Donna was able to make the process smooth and clear for you, and that she took the time to answer all your questions. We truly appreciate your continued trust and support. If you ever need anything else, please don’t hesitate to reach out — we’re always here to help! Best - SQ "